Tracked shipping 59 SEK.
14-day right of withdrawal.

All orders ship from Malmö. All shipments are tracked.

We ship within 1–3 business days. Delivery after dispatch takes 1–3 business days. Minimum order is 49 SEK.

Tracked parcel: 59 SEK for orders below 899 SEK. Free tracked parcel shipping from 899 SEK.

To other EU countries: PostNord tracked letter for the equivalent of 159 SEK in your country's currency. Free shipping over €199 or equivalent. We ship within 1–3 business days; delivery after dispatch takes approx. 3–5 business days.

EU shipments may weigh at most 250 g, so items like binders cannot be shipped to the EU. No customs fees apply within the EU.

All cards are authentic. If you receive a counterfeit card, we'll refund the entire order.

If we ship as a trackable parcel, you'll get a tracking link as soon as the order has been packed and left us. The link is sent to the email address you provided at purchase.

You have a 14-day right of withdrawal under the Swedish Distance Contracts Act from the day you received the item. Notify us at hej@chasedex.se within this period.

The right of withdrawal applies in the same way when you shop from another EU country, under EU consumer rules.

Return the cards in the same condition you received them, ideally still in the protective sleeve. If an item has been handled more than necessary, we may deduct for the reduced value.

If the seal on a sealed product is broken, it has been handled more than necessary and we may deduct for the reduced value.

Emailing hej@chasedex.se is enough. You can also use the standard withdrawal form (the Swedish Consumer Agency's form), found further down this page.

Here's how: email hej@chasedex.se with your order number, pack the product as it arrived and send it back to: Kivado AB, Engelbrektsgatan 8, Malmö.

How to withdraw from a purchase

Sign in to your customer account using the Returns and cancellations link in the footer, select the order and click Request return (delivered items) or Request cancellation (items not yet shipped).

You can also email hej@chasedex.se or use the withdrawal form.

You cover the return shipping yourself.

If we sent the wrong card, or the card is damaged or in worse condition than listed, we cover the return shipping.

We refund the full amount – including the original shipping – no later than 14 days after receiving your withdrawal notice. We may withhold the refund until we have received the item back. The money is returned to the payment method you used.

If the slab on a graded card has been opened, the card has been handled more than necessary and we deduct for the reduced value, which may equal the full grading value.

Did you receive the wrong card, wrong variant, wrong condition, or something damaged? Email hej@chasedex.se with your order number and photos, and we'll sort it out by sending the right product or refunding you.

If you don't collect your package, we're charged a return fee by the carrier which we pass on to you – the fee is 150 SEK. Contact us instead – we'll help you redirect or rebook the delivery.